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Enbridge Gas: Home Energy Conservation Program

The Enbridge Gas Home Energy Conservation Program makes energy conservation easier to implement and much more affordable. By incentivizing various home energy upgrades, Enbridge is helping customers to improve home energy efficiency; lower seasonal utility bills; and lessen negative impacts on the environment.

For the Home Energy Conservation Program under Enbridge Gas, property owners must work with a Registered Energy Advisor and must undertake at least two upgrades to be eligible for incentives (up to $5000). The HEC Program is straightforward and easy to follow. Once upgrades have been completed, the results are measured.

Understanding the "pre" and "post" retrofit energy audit

As part of the Enbridge Gas HEC Program, property owners must use a participating Registered Service Organization to conduct BOTH energy audits (the pre-retrofit audit and the post-retrofit audit). It’s also recommended that the same Service Organization perform both audits and evaluate the results.

Choose from these qualifying home energy upgrades

To be eligible for the Enbridge Gas HECP (up to $5000 in cash incentives) you must complete at least two qualifying upgrades to your home. Your Registered Energy Advisor will help you to identify the most cost-effective upgrades and improvements, and set the stage for renovations.

Basement Insulation

Exterior Wall Insulation

Attic Insulation

Air Sealing

Please Note:

Eligibility criteria for the Enbridge Gas Home Energy Conservation Program

Why does the program require me to use a Registered Energy Advisor?

A Registered Energy Advisor will prioritize your upgrade work in order to get the maximum incentives. Advisors also help you to understand the potential “pay-back” period for various upgrades. Finally, your Advisor will assess if energy upgrades were all properly installed.

What if I completed the pre-audit in 2017 with work to be done 2018?

If you completed your pre-audit in 2017, you should complete the post-audit by Dec. 31, 2018. However, because the incentive program was updated Jan. 1, 2018, any pre-audits that were done in 2017 will follow the incentive payment structure signed on the participant’s form.

How much time do I have to complete both the “pre” and “post” audit?

Enbridge doesn’t enforce a timeline for completing the initial or final home energy audit. But the company does encourage everyone to do the work as soon as possible. Incentive payments can’t be paid before the final audit is complete. This program can be cancelled/changed at any time.

What should I be expecting during my pre-audit home appointment?

The pre-audit process takes about 2 hours (the post-audit takes about 1 hour). The Energy Advisor will assess the home from basement-to-attic (insulation, heating, and cooling). A blower door test is performed to measure air leakage. All of the data is evaluated to create a profile.

What should I expect as far as an initial report and recommendations?

Your home will be assigned an “energy rating” based on criteria from Natural Resources Canada. The Energy Advisor will explain the rating system, and you’ll receive a report with a number of recommendations for improvements. Here again, these “retrofits” will be explained in detail.

How can I accurately estimate the costs of the pre-audit and post-audit?

If you have completed your pre-audit after May 29, 2017, but still need to complete your post-audit, the cost is $400 for the pre-audit and $200 for the post-audit. The HEC Program will offset these costs as follows:

Homeowners receive a cheque for $1,450 for attaining 15% in energy savings.

If your pre-audit was done during 2018, you’ll pay the entire pre-audit cost of $452. When the upgrades are complete, you’ll perform a post-audit and pay the $226 (grand total of $678). Upon completion of the full program, you’ll receive $600 to offset both of the audits (without the HST).

Will my Energy Advisor be conducting an additional electric assessment?

Energy Advisors who operate under Enbridge’s HEC Program will conduct an electric assessment as part of both energy audits. This assessment includes lighting fixtures, kitchen appliances, air conditioning, and washer/dryer combinations. They will advise on various electric incentives.

If I don’t heat with natural gas, can I still participate in the HEC Program?

The HEC Program is open to eligible homeowners in the Enbridge Program Delivery Area who heat with electricity, oil, natural gas, propane, or wood. Regardless of heating source, the same program guidelines apply and you follow the same rules as any other natural gas customer.

How long after my upgrades/retrofits does it take to receive my cheque?

When Enbridge receives your final energy audit, payment will be facilitated within 6 to 8 weeks. For established natural gas customers, rebates are posted on your bill and the cheque is issued right after your billing cycle. If you notice the posting on your bill, the cheque is on the way.

The HEC Program and the professionals at Great Northern Insulation

As professional home envelope contractors, Great Northern Insulation provides property owners with technicians and installers who are highly experienced. After having a home energy audit performed by a participating Energy Advisor, GNI will assess your home from top to bottom, and recommend the best options for upgrading and retrofitting. One of our experts will also recommend how best to benefit from the various incentives that are currently offered.

Find out more by visiting our website at https://www.gni.ca or call directly 1.800.265.1914

energy efficiency insulation rebate

Other Rebates Program

GreenON Rebates
Learn More
Union Gas: Home Reno Rebate Program
Learn More
City of Toronto: The Home Energy Loan Program (HELP)
Learn More
Western Ontario

935 Keyes Drive
Woodstock, Ontario
Canada N4V 1C3

Phone: 1-800-265-1914

Fax: (519) 539-7946
TOLL FREE: 1-800-265-1914

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7035 Industrial Drive
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Canada L9T 5A6

TOLL FREE: 1-800-265-1914


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Enbridge Incentives

The Energy Conservation Program provides incentives of up to $1,600 to customers who achieve energy efficiency and fuel savings – and Great Northern Insulation can pave the way.


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